ERP Services Available
ERP - Enterprise Resource Planning
Enterprise resource planning (ERP) is the integrated management of main business processes, often in real-time and mediated by software and technology with Built-in Best Practices and System Controls.
- An integrated system
- Operates in (or near) real time
- A common database that supports all the applications
- A consistent look and feel across modules
- Deployment options include: on-premises, cloud hosted, or SaaS (Software as a Service)
- Open Source or Proprietary
An ERP system covers the following common functional areas called modules :
- Financial accounting: general ledger, fixed assets, payables including vouchering, matching and payment, receivables and collections, cash management, financial consolidation
- Management accounting: budgeting, costing, cost management
- Human resources: recruiting, training, payroll, benefits, retirement and pension plans, diversity management, retirement, separation
- Manufacturing: engineering, bill of materials, work orders, scheduling, capacity, workflow management, quality control, manufacturing process, manufacturing projects, manufacturing flow, product life cycle management. Support Discrete Manufacturing or Process Manufacturing or Both
- Order processing: order to cash, order entry, credit checking, pricing, available to promise, inventory, shipping, sales analysis and reporting, sales commissioning
- Supply chain management: supply chain planning, supplier scheduling, product configurator, order to cash, purchasing, inventory, claim processing, warehousing (receiving, putaway, picking and packing)
- Project management: project planning, resource planning, project costing, work breakdown structure, billing, time and expense, performance units, activity management
- Customer relationship management (CRM): sales and marketing, commissions, service, customer contact, call center support – CRM systems are not always considered part of ERP systems but rather business support systems (BSS). Some ERP have in-built support for CRM.
- Data services : various “self–service” interfaces for customers, suppliers and/or employees
Project management is key to a successful implementation. Inadequate project management has played a major role in failed implementations. A qualified, dedicated project manager is rule number one for a successful implementation.
It’s clear that experienced resource implement a new system much faster than the uneducated business user. Through all of my implementation, able to greatly reduce the time for this task by adopting best practices and vendor proven implementation methodologies.
In some implementation it is difficult to replace core business support system and it is best to integrated that system with ERP. Have developed, designed many integration during implementation successfully.
Training is one of the key critical component of implementation and post implementation phases.
As soon as an ERP system gets implemented, it needs regular maintenance and support to assure all the business operations are going smooth.
Post Implementation Review
A Post-Implementation Review (PIR) is conducted after completing a project. Its purpose is to evaluate whether project objectives were met, to determine how effectively the project was run, to learn lessons for the future, and to ensure that the organization gets the greatest possible benefit from the project.